Would you like to utilize your language skills while supporting world-class food products you can truly connect to? Are you a solution-oriented people person who does not hesitate to pick up the phone in order to be effective? Added value, ownership, process improvement are not just terms for you, but something you are keen on? 

If your answers are yes, this opportunity is for you! 

The Senior AR & Collections Specialist is responsible to manage the collection process, making sure FrieslandCampina meets all partner and customer requirements in a timely manner, as well as grant high-level professional support by training and coaching team members to ensure maximasation of cash flow, while minimising aged debt. The position engages and coordinates customer and finance teams to ensure timely cash collection while building and maintaining excellent partner relationships. 

What we ask:

• 3+ years of relevant experience in Accounts Receivable & Collection field at an SSC or a multinational environment
• Proficiency in English & French languages
• University or college degree in finance & accounting/business administration or a similar field is an advantage
• Excellent communication, interpersonal and analytical skills
• Experience with recurring AR reports (e.g. aging reports, bad dept, write off) and Collection processes
• Proactive and outcome-focused attitude, eagerness to learn
• SAP knowledge
• Confident Excel skills
• Self-motivation
• Strong stakeholder management and consultancy skills
• Results-oriented and customer-oriented

What we offer:

• Cafeteria package
• Home office and sustainable travel allowance
• MetLife life- and accident insurance
• Medicover package (Spring White & Hospital+)
• Annual bonus
• Home office opportunity (3 days/week)
• Opportunity to bring in your ideas and to develop further
• Challenging tasks with real added value

Vacancy description:

Daily support the team on AR and Collections activities; ensure that operational KPIs, productivity and CI targets are met on a team level:

• Managing the overdue by contacting the customers and aligning within the sales organization
• Coordinate the order release process triggered by overdues and exceeding credit limits
• Handle customer and business queries and drive issue resolution, take the lead in escalations
• Business alignment meetings on overdue status, financial risks and procedures.
• Reporting (daily, weekly and monthly reports) on relevant financial developments and KPI’s
• Manage relationship with external and internal customers through business partnering
• Train and continuously coach team members and new hires
• Measure team performance and hold to account team members
• Substitute department leaders in case of absence and in certain project activities
• Preparation of provisions and submission to unit controllers
• Manage customer ledger (up-to-date information about overdue items)
• Ensure customer documentation is maintained by team members

Projects and process optimization:

• Identifies bottlenecks in (work) processes, provides proposals on improvement opportunities, ensures implementation after approval and tracks progress
• Participate in OpCo/BG projects
• Is an active team member in the AR community in resolving cross-team issues, taking ownership in an E2E cross-functional, optimized process

“The right profile to work for our Shared Service Centre EMEA in Hungary? There's no golden rule on that. We're always looking for a good combination of everything – a perfect mix of different characters. The strength of the team is each individual member. The strength of each member is the team."