• Act as the first point of contact for individual case management, providing support and guidance to employees and managers

• Manage knowledge-intensive tasks such as individual case management, including illness, involuntary leave, underperformance and assessment preparation.

• Guide employees and managers with self-service transactions, HR portal navigation, policy interpretation

• Use expert knowledge to provide local HR services that are relevant and tailored to the needs of the BG/location (e.g HR systems).

• Escalate business specific queries to the People Advisory Lead Project Management

• Implementing HR policies, projects and initiatives in your region or location, where you ensure coordination with the goals and objectives of the organization.

• Support global projects and regional projects as are relevant to enhance great employee experience across the business.Change Management• Be the HR representative and a change agent for the implementation of the new HR model on site

• Responsible for focusing on continuous improvement of the employee experiencePosition Management/Organization Data Management

• Maintain & Ensure accuracy of employee data on Horizon 

• Work with Horizon Service team to update as required relevant changes in employee records

• Support with Job evaluation processTalent Management

• Support HRBPs with Talent review process and performance management process for Non MT population

• Support line managers with individual performance needs such as Peformance Improvement Plan actions etc

• Support with Onboarding programs as required.

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world. You will work together with a group of HR professionals, reporting to HR Operations Manager - MEPA and you will be assigned to specific businesses or countries on a project basis, using a data-driven approach to estimate the added value and impact of your work. This means that you will have the flexibility to shift your focus to different areas, depending on where you can make the greatest impact.