We are seeking an experienced Quality Manager to lead the quality and food safety function within our manufacturing facilities. This role ensures that all products meet customer expectations, comply with regulatory requirements, and support a strong “quality always” culture across operations.
Oversee all aspects of food safety, quality systems, regulatory compliance, and quality assurance programs within the facilities. Key responsibilities include managing HACCP, auditing (e.g. SQF, FDA, Kosher/halal and customers audits), Quality control (both internal labs management as outsourcing with trusted with external labs), product registrations, raw material quality, deviation investigations, CAPA, crisis management readiness, and quality reporting.
This role partners closely with operations, technology, supply and sourcing and the commercial teams as well asand suppliers to ensure the highest product standards and continuous improvement across all processes. The Manager of Quality also leads and develops the QA/QC team, drives a strong quality culture, and ensures full compliance with requirements.
What We Ask
Bachelor’s Degree in Chemistry, Biology, Food Science, or related field.
Minimum 6 years of quality leadership experience in dairy or food manufacturing.
Expertise in whey processing, cheese production, milk protein functionality, and related technologies.
Strong understanding of GMPs, SSOPs, HACCP, SQF/BRC, FSMA, FDA, and USDA regulations.
Experience leading audits, CAPAs, root cause analysis, and quality systems development.
Ability to lead and develop Quality Assurance and Quality Control teams.
Strong analytical, problem‑solving, and cross‑functional collaboration skills.
What We Offer
Opportunity to work within a global dairy ingredients leader known for innovation and excellence.
Competitive compensation and benefits package.
Professional growth, training, and leadership development opportunities.
A collaborative culture focused on safety, quality, and continuous improvement.
The ability to make a meaningful impact on product quality and customer satisfaction.
Team Details
This role is an integral partner of the WWP leadership team, leading the Quality team ensuring teamwork, accountability, and engagement.
The role is based in Darlington where you directly steer the local QA/QC team. The quality lead of the Turtle Lake location also reports into this role.
This role reports hierarchically into the SC operations director and functionally into the business group overarching QA/RA director.
At FrieslandCampina Ingredients, our teams play a critical role in delivering high-quality, safe, and innovative ingredient solutions. You will join a team that values collaboration, continuous learning, and accountability—while contributing to a global organization with a strong heritage and forward-looking ambition.
The salary for this position is expected to range between $110,000 and $130,000. Pay is based on qualifications necessary for the position, including years of work experience, education, training, and other considerations permissible by law.
We are an equal opportunity employer. FrieslandCampina Ingredients expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected classification under the law.
爱上菲仕兰的理由？
有使命感的工作：
我们秉持“自然滋养”的使命-把更优质的营养带给全球亿万消费者，同时陪伴我们的奶农和社会共创可持续的未来。
合作共赢的基因：
在这里，我们跨越地域并肩前行，彼此尊重、彼此成就，把努力汇聚成真正被看见、被分享的成果。
真实可感的影响力：
被信任去尝试、被鼓励去突破，让卓越成为你自己的节奏。
一起成长，彼此点燃：
我们持续投入培训与学习资源，赋能你的每一次成长，你的进阶也同时推动菲仕兰功成乳此。