Job Description
Job Title:  PTP Operations Specialist (Urdu Speaker)
Job Location (Short):  Petaling Jaya, 10, MYS, 46300
Discipline:  Finance
Career Site Contract Hours:  32-40
Job Description Header: 
The PTP Operations Specialist is responsible for executing and supporting one or more Procure‑to‑Pay (PtP) processes, including invoice processing, invoice receipt and scanning, procurement operations (buying), query management, and Internal Control Framework (ICF) and audit activities. The role ensures accurate, efficient, and compliant day‑to‑day PTP operations.
Job Description: 

What we ask

  • Bachelor’s or Master’s degree in a relevant discipline (e.g., Finance, Accounting or a related field)
  • Excellent communication skills, with strong proficiency in English (both written and verbal)
  • Mandatory proficiency in Urdu (both written and verbal)
  • Demonstrates a high degree of autonomy and accountability
  • Strong team player with the ability to collaborate effectively across functions
  • Continuous improvement mindset with a proactive approach to driving change
  • Adaptable and resilient in a dynamic and evolving GBS environment
  • Possesses basic project management capabilities
  • Strong prioritization and time management skills
  • Hands-on with a proactive, “can-do” attitude and an ownership mindset
  • Results-oriented with a strong focus on performance and outcomes
  • Customer-and service-oriented with a commercially driven mindset

 

What we offer

  • Unique company culture of Dutch heritage and international presence
  • Hybrid work arrangement 
  • Diverse training and mentoring programs to help you grow on your own professional journey
  • Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths
  • Autonomy and trust to create longer term impact that helps bring better nutrition to the world

 

Scope of Responsibilities

1. Procurement & Helpdesk Operations

  • Execute purchase requisitions in line with policies and ICF framework
  • Process indirect materials/services in Coupa/SAP PtP with accuracy and compliance
  • Support invoice mismatch resolution and monitor blocked invoice trends
  • Provide first-line support via ServiceNow and maintain system/data integrity
  • Act as SPOC, guiding stakeholders on procurement processes and compliance

 

2. Invoice Processing & Financial Controls

  • Process invoices (third-party, intercompany, trade spend) per policies and SLAs
  • Handle medium/high complexity tasks and support month-end close activities
  • Ensure compliance with internal control framework
  • Resolve supplier/OpCo escalations and support audits
  • Collaborate cross-functionally to strengthen execution

 

3. Contribution to Strategy

  • Support PtP initiatives (e.g., No PO No Pay, Touchless Invoicing)
  • Provide operational insights and support annual planning
  • Drive alignment to strategic goals and continuous improvement

 

4. Projects & Process Optimization

  • Identify process gaps and support improvement initiatives
  • Participate in PtP community and cross-team collaboration
  • Support implementation and tracking of optimization projects
Job Description Footer: 

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

Recruiter: 
Recruiter email: 
Career Site Show Contact Details Recruiter:  No

Why work with us:

An inspiring purpose

Better nutrition for the world and a good living for our farmers, now and for generations to come.

A cooperative culture

Driven by global collaboration, respect, and shared success

A tangible impact

Space to aim higher, with autonomy and a clear focus

Your growth fuels ours

We invest in your personal and professional development through training and education.

Do you have any questions?

Please contact our recruiter

careers@frieslandcampina.com