Job Description
Job Title:  Intern
Job Location (Short):  Petaling Jaya, 10, MYS, 46300
Discipline:  Supply Chain & Logistics
Career Site Contract Hours:  32-40
Job Description Header:  Curious how AI can transform demand planning? Join us to improve forecast accuracy and shape the future of S&OP in Asia.Work with data, tools, and cross-functional teams to drive continuous improvement in demand planning at FrieslandCampina Professional Asia. You’ll explore AI use cases, analyze forecast performance, and support impactful S&OP processes serving baristas, bakers, and foodservice professionals across the region.
Job Description: 

You will join the Demand Planning & S&OP team for FrieslandCampina Professional Asia, supporting a fast-growing business that delivers dairy solutions to the heroes of food - baristas, bakers, chefs, and foodservice operators across channels such as Coffee & Tea (C&T), Quick Service Restaurants, and Industrial.In this internship, your main mission is to drive continuous improvement in demand planning, with a strong focus on leveraging AI and analytics to enhance how we forecast and plan.You will work closely with demand planners, commercial teams, supply planning, and regional stakeholders to identify opportunities, test solutions, and deliver tangible improvements.

Key Responsibilities

• Forecast Accuracy & Deep Diveso Analyze forecast vs. actual performance across marketso Identify root causes of varianceso Translate insights into actionable recommendations

• Forecast Value Add (FVA) Analysiso Evaluate the impact of each step in the forecasting processo Identify where human input improves or reduces forecast accuracyo Recommend simplifications and best practices to increase planning efficiency

• Demand Segmentationo Segment product portfolio (e.g. stable, seasonal, promotional, volatile demand)o Propose differentiated forecasting approaches per segmento Support implementation of segmentation into planning processes

• AI & Automation Explorationo Explore how AI tools (e.g. forecasting models, copilots, automation) can improve planning workflowso Pilot small use cases (e.g. automated insights, anomaly detection, demand sensing concepts)o Support building business cases for scaling solutions

• Continuous Improvement Projectso Map current planning processes and identify inefficiencieso Design and implement improvements (tools, templates, dashboards)o Standardize best practices across markets

• Data & Dashboard Developmento Build and maintain dashboards (e.g. forecast accuracy, bias, KPIs)o Improve data usability for planners and stakeholders

o Support monthly S&OP reporting

• S&OP Process Support

o Participate in demand review meetings

o Support preparation of key insights and visuals

o Collaborate with commercial and supply teams on assumptions

 

Stakeholders 

You Will Work With

• Demand Planning team (Asia region)

• Commercial / Sales teams across markets

• Supply Planning & Operations

• Finance and Business Control

• Potentially Digital / IT teams (for AI initiatives)

 

Your Impact

Your work will directly contribute to:

• Better product availability for customers and consumers• Reduced waste and improved efficiency in the supply chain

• Smarter, data-driven decision making within S&OP

• Acceleration of AI adoption in demand planningConcrete example: your analysis could help reduce forecast error for a key QSR customer, ensuring better service levels while avoiding overproduction.

Job Description Footer:  You will be part of a dynamic, international Supply Chain team based in Kuala Lumpur, working in a collaborative environment. The team is focused on driving transformation in customer supply chain, with strong ambitions to digitalize and modernize demand planning practices.
Recruiter:  Su Sie Choong
Recruiter email:  SuSie.Choong@frieslandcampina.com
Career Site Show Contact Details Recruiter:  Yes

Why work with us:

An inspiring purpose

Better nutrition for the world and a good living for our farmers, now and for generations to come.

A cooperative culture

Driven by global collaboration, respect, and shared success

A tangible impact

Space to aim higher, with autonomy and a clear focus

Your growth fuels ours

We invest in your personal and professional development through training and education.

Do you have any questions?

Please contact our recruiter

careers@frieslandcampina.com