FrieslandCampina Consumer Dairy USA, known for its diverse and exciting range of Internationally Acclaimed Cheese Brands, has an opening for a Customer Service Officer (CSO). The CSO plays a pivotal role in executing our Customer-centric service approach by delivering a "Worry-Free" experience to our customers. Responsible for entry of sales orders, coordinating/scheduling shipments and delivery, accurate invoicing, and ensuring the customer receives timely and accurate communication.
This is a part-time 20 hours per week and temporary role from August 3, 2026 to end of April 2027 or potentially longer.
What you will do:
- Manage and maintain strong relationships with internal and external stakeholders
- Enter sales orders, create delivery orders, arrange freight to customers and process invoices
- Retrieve orders and submit invoices using third-party EDI providers
- Solve warehouse and trucking issues when necessary
- Assist warehouse manager with inventory queries
- Act as a liaison with the Sales and Marketing Teams
- Report to Customer Service Team Lead
What we ask:
- Strong organizational skills
- Self-sufficient, independent and a team player
- Motivated and open to learning new things
- Must be able to multi-task and adapt to different working environments
- Knowledge of MS Office (Excel, Word, PowerPoint) and SAP
- 5+ years of experience in a similar role
FrieslandCampina has been bringing cheese into the US for over half a century. Based out of Paramus, New Jersey, US Consumer Dairy North America has expanded its presence across the United States and Canada with a portfolio of brands that offer a vast assortment of consumer dairy products. Here at US Consumer Dairy North America we are passionate about sharing our premium cheeses through consumer products for every occasion.
爱上菲仕兰的理由？
有使命感的工作：
我们秉持“自然滋养”的使命-把更优质的营养带给全球亿万消费者，同时陪伴我们的奶农和社会共创可持续的未来。
合作共赢的基因：
在这里，我们跨越地域并肩前行，彼此尊重、彼此成就，把努力汇聚成真正被看见、被分享的成果。
真实可感的影响力：
被信任去尝试、被鼓励去突破，让卓越成为你自己的节奏。
一起成长，彼此点燃：
我们持续投入培训与学习资源，赋能你的每一次成长，你的进阶也同时推动菲仕兰功成乳此。