职位描述
职位名称:
Customer Facing Logistics Specialist
职位地点（短）:
Makati City, PHL, 1226
职能领域:
供应链和物流
合同时长:
40+
职位描述页眉:
Customer Facing Logistics role responsible for building strong customer partnerships and delivering reliable supply chain execution. Acts as the main Supply Chain contact in customer teams, driving operational efficiency and ensuring excellent service that supports Alaska Milk Corporation’s commitment to nourishing Filipino families.
职位描述:
We are looking for a Customer Facing Logistics Specialist who will play a key role in strengthening customer relationships while ensuring efficient and reliable supply chain operations.
This role serves as the primary Supply Chain representative within customer teams, working closely with internal and external stakeholders to align strategies, improve service delivery, and create win-win outcomes that support both customer success and business growth.
Key Responsibilities:
Customer Partnership & Collaboration
- Build strong, trust-based relationships with key customers
- Act as the main Supply Chain point of contact for assigned accounts
- Align supply chain strategies with customer needs and business plans
Order Fulfillment & Service Excellence
- Oversee order fulfillment to ensure timely and complete delivery
- Proactively identify and resolve service or supply challenges
- Drive consistent service levels that meet or exceed customer expectations
Cross-Functional Coordination
- Collaborate with Sales, Customer Service, Planning, and Logistics teams
- Ensure alignment across functions to deliver seamless execution
- Support joint planning and forecasting activities with customers
Performance Monitoring & Insights
- Track and analyze key supply chain KPIs (e.g., service level, on-time delivery, order accuracy)
- Provide insights and recommendations to improve operational performance
Continuous Improvement
- Identify opportunities to optimize processes and improve efficiency
- Lead or support initiatives that enhance customer experience and supply chain effectiveness
What We Ask
- Bachelor’s degree in Supply Chain, Business, or a related field
- 2–4 years of experience in supply chain, logistics, or customer-facing roles (FMCG is an advantage)
- Strong stakeholder management and relationship-building skills
- Analytical mindset with the ability to interpret data and drive insights
- Proficient in Microsoft Excel; SAP or ERP experience is preferred
- Strong communication and problem-solving skills
- Ability to work in a dynamic, fast-paced environment
- Customer-focused mindset with a proactive approach
- Fluent in Filipino and English
What We Offer
- Opportunity to be part of a trusted Filipino heritage brand
- A meaningful role contributing to delivering essential nutrition nationwide
- Strong collaboration across commercial and supply chain teams
- Learning and development opportunities within a leading FMCG company
- Competitive compensation and comprehensive benefits
- A purpose-driven culture that values malasakit, teamwork, and continuous improvement
职位描述页脚:
For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world. We are a highly-engaged team dedicated to delivering excellent customer experience. We collaborate with cross-functional teams to maintain high service levels, improve processes, and build strong customer relationships while driving efficiency and customer satisfaction.
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爱上菲仕兰的理由？
有使命感的工作：
我们秉持“自然滋养”的使命-把更优质的营养带给全球亿万消费者，同时陪伴我们的奶农和社会共创可持续的未来。
合作共赢的基因：
在这里，我们跨越地域并肩前行，彼此尊重、彼此成就，把努力汇聚成真正被看见、被分享的成果。
真实可感的影响力：
被信任去尝试、被鼓励去突破，让卓越成为你自己的节奏。
一起成长，彼此点燃：
我们持续投入培训与学习资源，赋能你的每一次成长，你的进阶也同时推动菲仕兰功成乳此。