Vacancy description 

How can FrieslandCampina increase the adoption and effective use of its HR systems while reducing dependency on support and improving the overall employee experience? During your internship, you will investigate how employees interact with our HR systems, identify barriers to adoption and develop practical recommendations to improve user engagement, self-service and system effectiveness.

Depending on your findings, your assignment may focus on topics such as: 

• User adoption and digital employee experience
• Knowledge management and self-service
• Communication and awareness campaigns
• Change management and stakeholder engagement
• Digital learning and user guidanceData-driven insights into system usage and support demand
• AI-enabled support and knowledge solutionsYour recommendations could result in a roadmap, business case, implementation plan or improvement initiatives that create lasting impact across our HR landscape.

Your Activities During your internship, you will:

• Analyze system usage patterns, support data and user feedbackInterview employees, managers, HR professionals and stakeholders
• Identify opportunities to improve user experience and system adoptionSupport communication and engagement initiatives
• Contribute to knowledge management and self-service improvements
• Explore innovative solutions, including AI-driven support capabilities
• Develop recommendations and present your findings to the Digital HR leadership team

What Do We Ask?

• You are pursuing a Bachelor's or Master's degree in Human Resource Management, Business Administration, Information Management, Business IT, Organizational Psychology or a related field
• Interested in digital transformation, HR technology and employee experience
• Curious, analytical and eager to learnComfortable working independently while engaging with different stakeholdersAble to translate insights into practical recommendations
• Fluent in English, both written and spoken

What Do We Offer?

• A challenging internship within a leading global FMCG company
• The opportunity to work on a strategic business challenge with visible impact
• Direct exposure to global HR processes, technologies and transformation programs
• Guidance from experienced Digital HR professionalsAn international and collaborative working environment
• The freedom to shape your assignment and contribute your own ideas
• Valuable experience in HR technology, user adoption and digital transformation
• An internship allowance of 600 euro per month on fulltime basis

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

The Digital HR team drives the digital transformation of HR by optimizing core HR platforms, employee experiences, and data-driven decision making. We manage and continuously improve solutions such as SuccessFactors and ServiceNow, while ensuring high-quality integrations and reliable HR data. Through agile product teams, we deliver innovative capabilities across the employee lifecycle, from hire to retire. We combine technology, analytics, and process expertise to increase adoption, efficiency, and business value. Ultimately, we enable HR and the business to work smarter, faster, and more connected.