The Senior PTP Query Specialist is responsible within the Purchase to Pay processes for query management.

In this role you will coordinate and optimize the running end-to-end Procure-to Pay (PtP) activities in EMEA , in line with strategy, policy and guidelines in such a way that the operational and tactical PtP processes run efficiently and effectively meeting the agreed service levels ensuring stakeholder satisfaction.

What we ask:

• 3+ years of experience  in Accounts Payable preferably in a multinational environment or in an a Shared Service Centre environment 
• Experience with AP/PTP query management, issue resolution
• Studies in Accounting or Finance is a significant advantage 
• Fluency in English (Dutch or any additional European language knowledge is an advantage)
• Experience in SAP, Coupa or related workflow solutions
• Confident Excel user 
• Good communication, interpersonal and analytical skills 
• Proactive and outcome-focused attitude, eagerness to learn 
• Basic project management skills
• Results-oriented and customer-oriented  mindset
• Ability to adopt change

What we offer:

• Cafeteria package
• Home office and sustainable travel allowance
• MetLife life- and accident insurance
• Medicover package (Spring White & Hospital+)
• Annual bonus
• Home office opportunity (3 days/week)
• Opportunity to bring in your ideas and to develop further
• Challenging tasks with real added value

Vacancy description:

Daily coordinate the team on the query activities; ensure that operational KPIs, productivity and CI targets are met on a team level:

• Handling queries & trouble shooting issue - responsible for handling vendor and employee/business partner queries. As a FrieslandCampina representative, gives accurate information to suppliers/business partners, with professional way of communication and behaviour
• Perform backup as and when required for team operation
• Follow-up – responsible for follow-up on pending items and reminders
• Accurately booking and filing incoming invoices and supportive documentation, in case needed, and forwarding to responsible operational teams, in order to ensure timely processing
• Executing and coordinating processes related to incoming invoices, such as claims, returns, balance notifications, master data maintenance etc.
• Liaising with internal stakeholders and external suppliers of the company
• Continuously monitoring data in PTP subledgers/general ledger and related systems to ensure compliance
• Proving data, information and reports to different Stakeholders on a regular and ad-hoc basis
• Participating in reporting and reconciliation activities
• Executing document and file management, as well as archiving activities, related to PTP queries

Projects and process optimization:

• Identifies bottle necks in (work) processes, provide proposals on improvement opportunities, ensure implementation after approval and track progress
• Is an active team member in the PtP community in resolving cross team issues, taking ownership in an E2E cross functional, optimized process

Governance and Stakeholder Management:

• Supports discussion with internal stakeholders through StP reviews, act as first level escalation point
• Builds a strong governance vertically within the team as well as horizontally across the different business units and process and control teams

“The right profile to work for our Shared Service Centre EMEA in Hungary? There's no golden rule on that. We're always looking for a good combination of everything – a perfect mix of different characters. The strength of the team is each individual member. The strength of each member is the team."