Are you passionate about turning insights into growth strategies? We are hiring a Asisstant Key Account Manager (Local Chain). In this role, you’ll be a strategic and results-driven Key Account Manager to expand business.
DETAILED RESPONSIBILITIES
- Execute the customer/channel strategy aligned with the KAM in a profitable and sustainable way for assigned Local Chain accounts.
- Build and maintain strong relationships with customers at store/purchasing level, while actively contributing to new account development (hunting) to support the channel's expansion.
- Maintain day-to-day working relationships with store/purchasing staff at assigned Local Chain accounts.
- Support the KAM in preparing documents, collecting data, and following up on action items.
- Coordinate with customers to confirm and follow up on promotion execution and post-promotion activities.
- Work with customer staff to ensure smooth execution of company programs, activities, and events.
- Coordinate in-store merchandising, display, and POSM/activation execution with the Operations team and third-party promoters.
- Conduct store visits to check planogram/POG compliance and in-store execution quality.
- Develop relationships with customers at store level.
- Place and track daily/weekly orders for assigned accounts, ensuring alignment with LE phasing.
- Monitor stock and inventory levels at store/warehouse level; flag OOS/overstock risk.
- Follow up with customers on order confirmation and delivery schedules.
- Reconcile orders across multiple portals/systems of different Local Chain retailers.
- Support the KAM with urgent/off-cycle order adjustments.
- Follow up on paperwork, contract administration, payment, and acceptance/settlement for assigned accounts.
- Track and consolidate daily/weekly sales, inventory, and order data for assigned accounts.
- Support the KAM in preparing Monthly LE and business review materials.
- Monitor and report account-level KPI compliance (on-time order placement, promotion allocation, etc.).
- Identify and prospect new Local Chain partners in the assigned area to support the channel's expansion from ~25 to 50+ chains.
- Prepare account profiles/proposals to support the KAM's negotiations with prospective accounts.
- Support market mapping and competitor benchmarking to help prioritize expansion targets.
- Follow up on onboarding documentation and listing setup for newly signed accounts.
- Assist the KAM in meetings/negotiations with prospective accounts as needed
REQUIREMENTS
- Bachelor's degree, preferably in Business/Economics/Marketing or a related field.
- Experience working offline and directly with customers in the field (not only online/telesales).
- Prior experience in Sales/Key Account/Trade roles in the Local Chain or Modern Trade channel is a plus.
- Data-driven mindset with strong analytical skills to support decision-making.
- Good communication skills; strategic thinking, not limited to execution only.
- Proficient in Excel and basic reporting tools.
- Energetic, a bit outgoing, and proactive.
- Professional and disciplined attitude, with a high level of commitment.
- Willing and flexible to travel to provinces for business trips.
FrieslandCampina offers you a place to be yourself. In an innovative work environment with facilities and support that are second to none, we welcome your skills, ideas, and passion. Most of all, we welcome you as the person you are and the person you want to be. Our mission is to liberate people to work smarter.
FrieslandCampina Vietnam is located in Ho Chi Minh, Vietnam. Our colleagues are diverse in ethnicity, gender and languages. Opportunities to work with all different functions and many more locally or abroad. We believe in people development, where you chart your own path for your own career growth.
Our reward policies support FrieslandCampina’s values and business strategy by helping to attract, engage, and retain the best possible talent at every level. We offer remuneration packages that recognize and reward individual performance, experience, and potential, while reflecting competitive practices in all the countries in which we operate. A transparent, consistent and fair approach to reward is critical to our success and growth.
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Egy inspiráló küldetés:
Táplálni a világot és tisztességes megélhetést biztosítani a gazdáinknak – a jelen és a jövő generációi számára is.
Egy kooperatív kultúra:
A globális együttműködés, a kölcsönös tisztelet és a közös siker vezérli.
Kézzelfogható hatás:
Teret adunk a nagyobb célok eléréséhez, valódi önállósággal és egyértelmű irányt mutatva.
Lehetőség arra, hogy magasabb célokat tűzz ki,
önállósággal és világos fókusz mellett.