Your products listed on McDonald’s menu boards across Europe? 

This is what you’ll experience when you embark on this opportunity. In this role you will be commercially responsible for multiple McDonald’s markets within the QSR (Quick Service Restaurants) EU team.  

You will develop & own the account plans and buildup strong customer relationships in order to grow business in the categories Ice & Shake, cream and meat replacement. This includes agreeing pricing and building links to fellow suppliers and customer’s logistic service providers. You will lead the key account’s cross-functional account team(s) (Marketing, QA, Customer Care, Logistics, Finance etc.) and enable its individual members to build direct customer relationships themselves. 

What we ask

• Master’s degree 
• Proven track record in commercial roles with at least 5 years working experience 
• Strong customer and national account management capabilities with a structured and analytical mindset 
• Commercial Acumen including experience in pricing & contract negotiations 
• Experience in Foodservice/National Accounts and/or Quick Service Restaurant business is an advantage 
• Languages: full professional proficiency in English (Dutch not necessary) 
• Job requires strong entrepreneurial skills, winning mentality and agility 
• Job requires influencing skills in a multi-cultural, multi-country, multi-disciplinary environment 
• Job requires travelling (approx. 20%) 

What we offer

At FrieslandCampina you work on strong, globally loved brands enjoyed by millions every day, like Friso, Campina, Chocomel and Frisian Flag. As a farmer-owned cooperative, we combine an international environment with a clear social and sustainable purpose. We support your growth through training, coaching and internal career opportunities. With trust and autonomy, you can make real impact.

Employment benefits:

• Salary between €4,550 and €6,000 gross per month (full-time), depending on experience and fit for the role.
• A work week of 32 to 38 hours, a 5% year-end allowance, 10% company bonus, 8% holiday allowance and a pension scheme.
• Hybrid working with flexible working hours, a train card and/or €0.23 per km (max. 30 km one way).
• 200 hours of annual leave, with the option to buy or sell up to 40 hours.
• A laptop, phone and home office equipment to support flexible working.
• Wellbeing and inclusion initiatives, such as health support, employee assistance programs and diversity initiatives.
• Extras at the head office, such as milk and cheese during lunch, fresh fruit and barista coffee.

Vacancy description

Key responsibility areas:

• Customer experience; end to end customer experience facilitating multi-disciplinary collaboration and relationship building between the wider QSR FCP team and our customer(s)  
• Business; annual volume and profitability delivery as well as opening up new business opportunities 
• Pricing/Nego; close (annual) pricing agreements with McDonald’s markets 
• Strategic Planning; Analysis of customer and channel trends and development of Account Plans and Joint Business Plans 
• S&OP Planning; lead and own forecast, factory utilization and overall S&OP process supported by Customer Supply Chain 

FrieslandCampina Professional is a world-class, global leader in dairy and plant-based value-added ingredients and solutions targeted at professional customers such as bakeries, fast food and coffee chains, hotels, restaurants, catering companies as well as industrial food and beverages companies. 

In close cooperation with customers and through the exchange of in-depth market, ingredient and solution expertise, FrieslandCampina Professional helps customers to win in their markets. FrieslandCampina Professional is a global business with sales offices, dedicated ingredient product and application development and production facilities around the world. 

The European Quick Service Restaurants (QSR) business is a strategic priority cell for the FrieslandCampina Professional division. You’ll be part of an international team of 8-10 sales professionals, reporting into the Sales Director QSR. The team partners with world leading QSR chains like McDonald’s, Burger King, KFC and Starbucks. Key customers in QSR are complex accounts, with different levels of decision making (Global, individual markets), an extensive network of stakeholders (e.g. logistic service providers, equipment manufacturers, etc.) and very high standards regarding information sharing and service.